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How UX can help Natural Disasters

When a natural disaster hits, how does a government deal with it? More often than not, it takes days to weeks for all resources to reach a community hit by a disaster. So, what happens during that time of waiting?

This was the very question that the Federal Emergency Management Agency (FEMA) was trying to tackle. In an effort to better understand the issues they were facing, FEMA hired frog design to rethink how they approached the problem by using human centered design.